Runacres Insurance – the winner of ANZIIF Award 2019

Runacres Insurance has won the ANZIIF Award 2019 in the category of Small-Medium Broking Company of the Year

Runacres Insurance are proud to announce that we have won the 2019 ANZIIF Small-Medium Broking Company of the Year award. This is the second time that Runacres has been awarded Small/Medium sized Brokerage of the year.

“Since winning this category in 2015 Runacres has continued to evolve and I am thrilled to lead such exciting, experienced & talented teams, based in Christchurch, Greymouth and here in Auckland,” said David Crick, Managing Director.

Crick further commented “Our commitment to excellent client service since 2015 has seen us invest significantly by increasing our number of staff over 50% to 42 staff, investing significantly in IT infrastructure, organic growth via our sales teams & a further acquisition in Auckland. A key component in assisting Runacres to attract & retain key talent in the Broking Industry has been training via ANZIIF which has in turn contributed to our growth and service delivery strategy.”

A word from ANZIIF

This year’s winner Runacres Insurance submitted a strong case for consideration. The organisation has streamlined its business to produce successful results of a range of targeted campaigns.

Judges recognised the organisation’s ability to maintain a consistently high client retention rate and deliver impeccable service to clients.

To address changes and potential risks in the industry, Runacres Insurance implemented a number of innovations including enhanced cyber security.

With strong financial results over a three-year period, the organisation has successfully increased revenue without impacting on its investment in people.

The judging panel commented Runacres Insurance for their serious approach towards professional development and their goal to have all staff qualified by 2021.

Runacres Insurance continue to add significant value to the New Zealand broking community with active roles in many organisations.

ANZIIF reveals winners of 2019 NZ Insurance Industry Awards

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has revealed the winners of this year’s New Zealand Insurance Industry Awards. The event, which was attended by 400 insurance professionals, celebrated the achievements of outstanding individuals and companies in the industry. Read more…

Watch the Award Acceptance Speech by David Crick

Awards Night Image Gallery

Runacres proudly supports local U12 rugby team

Runacres proudly supports local U12 rugby team

Like many Kiwis, rugby is a part of our DNA here at Runacres. From grassroots, to provincial through to supporting our boys in black, we can’t help but get behind our nation’s favourite sport.

We believe though, that encouraging healthy and positive involvement with the sport starts by nurturing our youngest players. Giving youngsters in our community the opportunity to develop, learn, excel and build friendships through sport is something we’re glad to get behind. It’s in the clubrooms of local sports grounds that a lifelong love of sport is formed and where communities come together to connect through a shared enjoyment of the game.

Which is why we we’re proud to have sponsored Lyttelton Rugby Club’s Under 12 rugby team’s annual Titahi Bay trip.

More than a rugby match

The competition between Lyttelton Rugby Club and Norths Rugby Club (previously Titahi Bay Rugby Club) has a long history – 54 years in fact. Its story starts in a local bar in Lyttelton in 1965, where a waterside Norman (Skeeta) Bachop from the Lyttelton Rugby Club and a seaman Bill (Pincha) Martin from the Titahi Bay Rugby Club were discussing which club had the better under weight team, as both of these men coached in their respective clubs. After a couple more drinks it was decided that Skeeta would arrange for Lyttelton Rugby Club to send a team to play a team from Pincha’s Titahi Bay Rugby Club to settle this discussion.

More than half a century later, and the battle still goes on!

Importantly though, this is more than a friendly competition between two proud clubs. It’s a chance to help build confidence in young players as they spend time away from home, staying with a billet family. It pushes many players out of their comfort one, and so many of them return home with more life skills and confidence.

These young men are in good company. Many successful sportsmen have participated in this long-standing event, including former All Blacks Steven and Graham Bachop, Aaron and Nathan Mauger, Ben and Owen Franks, Jerry Collins and TJ Perenara, as well as golfer Michael Campbell.

To think this trip could play a part in the making of some future sports stars is an exciting prospect!

Instilling healthy values

Most of us are aware of the physical health benefits of playing sports from a young age – strength, coordination and fitness. But being involved in a team and club environment also brings with it other factors that are critical to the healthy development of our younger members of the community. Things like friendship, leadership, responsibility, accountability, self-esteem, perseverance, empathy and pride. These are all characteristics that the younger generation can call on as they continue to develop socially and cognitively, and begin to contribute in other ways to their communities.

Supporting our community

Lyttelton Rugby Club is a family-oriented club for both junior and senior players. Like most community organisations, it relies on the generosity of volunteers who give their time to help run the club, coach teams, support the club community and fundraise for trips such as this.

We know that sponsorship from businesses like ours goes a long way to ensuring that this trip, and other club initiatives, are possible for the club’s young players. As a Canterbury-based business with offices across New Zealand, supporting locals is a part of our business philosophy. Helping you protect whatever it is that matters most to you means you can focus on doing the things you love, free from the concern of financial burden should the unexpected happen. Click here to learn more about our products and services.

We’re looking forward to seeing these young players develop further, and who knows, perhaps we’ll see their names on the back of a black jersey one day.


Runacres acquires Primesure

Runacres Insurance Limited have today announced the acquisition of Primesure Brokers.

Primesure management reached an agreement to partner with Runacres Insurance, who have been looking to bolster their growing Auckland footprint. This will positively impact Primesure clients, who will enjoy the improved experience provided by the national support and infrastructure of Runacres.

Discussing the announcement, Runacres Insurance Managing Director David Crick said, “Increasing our North Island footprint is one of our key strategic initiatives, being able to achieve this, whilst joining forces with a great team who share our client focus and attention is a real win.”

Primesure will retain and continue to operate under their brand, led by Cameron Hollis, currently a senior broker. Cameron will take over the Managing Director role with immediate effect. Tony Nicholl and Paul Blitvich remaining in the business to aid a smooth transition.

Tony Nicholl, previous Managing Director at Primesure commented: “This is a really exciting chapter for Primesure and we’re pleased to have found a like-minded business like Runacres to align with. When we started out 24 years ago, we couldn’t have anticipated being a part of a combined independent brokerage that will now service more than 9000 clients across New Zealand, something that we’re proud to leave as a legacy.

Read further media coverage in Insurance Business.

About Primesure

Primesure is a fire & general insurance brokerage operating out of West Auckland, with a Life and Health offering operating under the Primesure Financial Services banner. Founded in 1995 via a merger of two businesses, Paul Blitvich Insurance Brokers and Hope-Cross Nicholl Insurance Brokers, Primesure has cemented itself in the Auckland market over the last 24 years. The business supports 1750 clients, managing Gross Written Premium of $7.5 million.

 

About Runacres Insurance

We are an award-winning insurance brokerage with 35+ years’ experience delivering insurance solutions for clients. With offices located in Christchurch, Auckland and West Coast, our Runacres team are dedicated to protecting clients with the right insurance solutions.

As a member of NZbrokers, Runacres leverage the strength and power of a national group, while retaining a successful formula of local knowledge, local ownership and longstanding relationships. Runacres supports over 7500 clients, managing Gross Written Premium of over $40 million.


TradeSure: Useful Tips for Tradesmen

Let’s face it, being a sought-after professional tradesman whilst running a business is hard work. You’re juggling being a skilled tradie, delivering on time (on often impossible deadlines) whilst making sure that your books are balancing, bills are paid and these days, that your business quite simply remains in business. In this post, TradeSure: Useful Tips for Tradesmen,  we provide some tips to help relieve the pressure.

Day to day, Insurance, whilst entirely necessary can be just another headache for tradesmen.  Fortunately, skilled professionals are available who can partner with you and your business. That’s because these partners will take a long-term approach and actively become one of your business’s key building blocks.  A team who can help you assess risks and get you the cover you need.


Top Tip
Police have urged tradesmen to have their driver’s licence number engraved on all tools of their trade and to record all serial numbers and where possible keep all items under lock and key. 

A good tradie is a busy one. So as professionals pushed for time while searching for that work life balance, you need answers to problems and better solutions. This will keep things simpler and ultimately more customised to your needs than ever before. “Spending my day looking for the right insurance is a great use of my time”. Said no one ever!

To help make it a little easier, here are a few TradeSure useful tradie tips you should consider when thinking about your business and possible risks:

NEEDS: Do you have enough insurance, or the right type of insurance?

RISKS: Have you assessed the real risk exposure for your business and how this can be managed?

BUDGET: What would it cost you if your tools were stolen? How about your ute? What if your employee was injured on the job? Can you afford not to insure for this?

MITIGATION: What steps are you taking to protect your business from incidents?

VISIBILITY: When was the last time you reviewed your insurance, and do you know if you’re covered for every eventuality?

THIRD PARTIES: Which third parties do you work with and is this covered by your insurance?

My tools are gone … now what?

Getting cover in place with a professional who’ll be there to help you, especially when the worst happens, can make all the difference to getting your day, week and month back on track. We know life doesn’t always deliver and that where there’s a will there’s a way for someone intent on targeting your goods no matter how concrete your planning may be.


Top Tip
– When you need cover or claims assistance, you need it now. Not all insurance companies assign a broking team to you specifically. Do your homework carefully – you’ll need a team on standby, not just palming you off to a call centre.
Tradie time IS money

Clearly the time is now for tradies as the housing boom and demand for skilled professionals is on the up. Ministry of Business, Industry and Employment’s (MBIE) Anna Clark said in a recent Stuff article, that the demand in this industry for jobs would rise to 11 per cent over eight years, settling on a figure of 56,000 workers needed in the industry by 2022.

It’s no wonder trades insurance is advertised everywhere. Don’t get caught out by online offers that promise low premiums without the cover or care you need – work with professionals, who understand your industry, after all there’s a reason they’ve been providing services to tradies for over 30 years.

Not sure if a TradeSure solution from Runacres Insurance can meet your needs? Contact Courtney, our industry specialist today, to receive an obligation free risk assessment.


The Willows and Runacres Insurance – a perfect match

In an age where loyalty is a rare commodity, it’s great to see that partnerships endure. 

25 years ago the Willows Cricket Club was formed. Mike Dormer, one of the founders, shares a brief history of the club’s relationship with Runacres.

“My relationship with Runacres actually began in 1978. I introduced Independent Fisheries to the brokerage, in my role as a Director at Independent Fisheries,” Dormer commented.

“The outstanding service Independent Fisheries receive from Runacres, still to this day, is testament to the dedication and commitment of the brokers. This is why they were one of my first contacts when we set-up the Willows Cricket Club.”

Founded in 1994 on a farm near Loburn in Christchurch, the club focuses on fostering youth cricket and the traditions and enjoyment of game. Working closely with secondary schools from Wanganui Collegiate all the way to Southland Boys, the Willows is well known for developing many of New Zealand’s up and coming fist class players.

“The support of sponsors like Runacres has allowed the club to flourish. We are grateful for their support. I first approached Anthony Runacres in 1994, explaining our plans to establish the Willows. He immediately agreed to support us, and the local insurance brokerage has continued to do so ever since,” said Dormer.

David Crick, Managing Director of Runacres is both humble and proud of the long-standing relationship with the Willows. Crick comments, “it’s fantastic to see locals who are willing to contribute so much to developing young kiwi’s whilst upholding traditional, holism values”.

 

About the Willows Cricket Club

The club’s objectives are two-fold. Encouraging players in secondary school first elevens to play cricket with and against experienced players. Secondly, offering quality cricket to cricket lovers in a country atmosphere, where families come to watch and picnic.

The club promotes Old-fashioned values. Cricket and associated traditions encourage the boys to develop their game, life skills and generally become well-rounded contributing members of society.

The club, through supporters, provide Youth Development tours to Sri Lanka and India. These tours provide a wonderful opportunity for selected players to play cricket overseas. Players return to New Zealand with their horizons widened and a greater understanding of different cultures. This enables them to contribute more within their own communities.

The model indeed works, with many players going on to become first class players themselves and continuing to give back. A shining example is that of Cricket Live, set up by Willower Alex Reese after a trip to India with The Willows. Cricket Live’s mission is “to use cricket as a vehicle to develop the life skills and education of underprivileged children from marginalised communities in Sri Lanka and India and provide them with a pathway for their futures.” https://www.cricketlivefoundation.org/

 

Some great initiatives

Each year, the Club undertakes many fantastic initiatives. This includes awarding two promising players a full scholarship to Matfen Cricket Club in Northumberland county, England. During their 6-month stay, the players gain life skills through work experience at the Matfen Hall Hotel and golf club as well as playing for the club. Another popular bi-annual event is the Governor General’s weekend. Players and supporters come together to enjoy a match between the Governor General’s youth XI and a team of past New Zealand XI. A prestigious gala dinner takes place the night before.

As the club gets ready to embark on their 25th season, we wish them all the best and look forward to the next 25 years.


Runacres Insurance named again as finalists in NZ Insurance Industry Awards

Runacres Insurance have been announced as finalists in the 2018 ANZIIF New Zealand Insurance Industry awards

Each year the New Zealand Insurance Industry Awards recognise excellence and achievement by the top performing businesses in the industry. 2018 will mark the 7th year of the awards.

Runacres Insurance has again been named finalists in category: Small-Medium Broking Company of the Year.

” We are proud to be recognised by ANZIIF for our achievements over the last year.  To be named as a finalist is testament to the professional service our team provide to our clients,” said Managing Director David Crick.

“Supporting and retaining our clients is an integral factor of our on-going success. For more than 37 years our client base has continued to grow, predominantly through referrals from our current clients.”

The awards will be held at the SKYCITY Convention Centre on November 29.

 


New Zealand Insurance Market Performance mid 2018

There is no doubt that the cost of insured losses caused by natural catastrophes, accidents and other incidents is increasing rapidly. These trends are not spikes that are expected to diminish, fluctuating up and down. The claim costs evidence a steady increase over a period of time to the extent that some insurers must address their pricing to keep their products sustainable.

The performance of New Zealand based insurers is recorded each year by the Insurance Council of New Zealand (ICNZ).  For the year ended 2017 the accumulated margin is negative $4.30 per $100; the insurers are losing $4.30 every time a client pays $100 of premium. A small profit was achieved in 2016 and in 2015 the ICNZ figures show a break-even position. These results are after insurers have recovered funds available from reinsurers and paid their operating costs. Overall this is not a sustainable position.

Increasing premiums is just one mechanism that insurers can use, which we are experiencing now. The other method, which we expect to see in the future, is a restriction on some covers. Wider cover may be offered but only for an additional premium.

 

Market Conditions affecting some commercial covers

Liability Products – Influences on Liability premiums are a little different from other types of insurance. Liability insurance is often referred to as ‘long tail’ because claims are usually not immediately apparent and once they are notified to the insurer, the settlement of a legal issue can be protracted by its nature and because of Court processes.

New insurers have entered the Liability sector during the last three years, some of these offering new Liability products to help generate fresh streams of income for insurers. These are good influences for insurance buyers because it adds competition and better products to the market.

However legal remedies are becoming more frequent in New Zealand therefore insurers are drawn into more litigation, ultimately paying the associated legal expenses and settlements.

Potential fines are substantially higher than they were a few years ago. Apart from the obvious flow-on effect that claim payments will be more, the larger fine motivates defendants to adopt a more determined position which increases the legal expenses and potentially the amount paid by insurers.

Never-the-less the overall result has been a stable premium position for Liability accounts with good claim records, notably this does not include financial advisers, valuers, property advisers and others who provide forecasts of a financial nature. Premium increases are evident for high risk industries although these are generally less onerous than the increases being applied in the property market.

Motor – Motor premiums continue to be determined by claim performance and there is evidence across the market that the position is deteriorating rapidly. A large and well managed fleet with a clean claim record will attract positive attention from insurers but this is likely to do no more that hold the expiring premium. However placement is often influenced by the availability of cover for the related property insurance when it becomes necessary to compromise for a better overall outcome.

The overall country average increase for Motor accounts is 14%.

 

Market Conditions affecting some domestic covers

The influences on Domestic products are similar to those being experienced for commercial property. House insurance is the most significantly affected because this is the portfolio where the Canterbury and Kaikoura earthquake claims, weather related claims and methamphetamine contamination has been so significant.

Premiums began to increase from mid-2017, particularly those in seismic regions and for rental properties. It is more difficult to predict where weather related claims will occur next. This unpredictability may be attributable to global warming and the rapid change of weather patterns.

The overall country average increase over 12 months is 12.5% however this will increase as the latest premium increases take effect. There are already extreme increases of up to 50% in some parts of New Zealand. Examples of premiums increases for residential rentals in Christchurch and Wellington are up by as much as 45% and by up to 25% in other regions.

Increases for Domestic products are likely to continue throughout 2018 and 2019 as insurers recover their portfolios to a more sustainable position.

Purchasing Domestic insurance is complex. It is not as simple as some online sellers suggest. We believe the changes impacting Domestic products and the addition of technology (for example, e-bikes, drones, entertainment and other electronic products, and AirBnB) increases the importance for house owners to receive sound advice from professional brokers.

Direct insurance providers, using call centres and bank intermediaries, may not be suitably experienced or have access to a range of products to help insurance buyers.

Strategies for Insurance Buyers

‘Information hungry’ has been a phrase often attributed to insurers in recent years. Provision of full and accurate information to insurers about commercial and domestic assets, revenue exposure and the measures being taken to mitigate risks has never been as important as it is today.

It’s more important than ever to start the renewal review as early as possible.  For most commercial clients this means a preliminary meeting with your broker at least three months before the renewal date and for domestic clients at least one month before renewal date. This will provide adequate time to gather the necessary underwriting information, compile it into a presentable form to the insurer and sufficient time to consider any coverage changes that are being imposed or any options available to reduce the cost of insurance.

Therefore if you are an insurance buyer there should be three things on your mind: first select a professional insurance broker, second ‘provide reliable information’ and third ‘start early’. This will put you in the best position to make decisions in what is currently an awkward insurance market but by early 2019 may become extremely difficult.

Contact one of experts to make sure you’ve got the right cover for you.


The Warriors and Runacres visit Edmonton Primary School

Local Runacres Insurance broker, Sam Marett, accompanied Vodafone Warriors team members to Edmonton Primary School on Friday, 25 May. Sam and the Warriors crew visited the Te Atatu South school to bring the children an interactive, fun and educational presentation about health and fitness, the Warriors and of course to hand over lots of pressies.

 

Whilst at the school, a special family were also acknowledged for their contribution to the school and were given a Warriors family extravaganza gift pack sponsored by Runacres Insurance. The pack included family tickets to a game with VIP passes to meet their favourite player post-match, a chance to run the match ball on field at the start of the game, as well as a super cool Warriors home jersey and a limited edition football, signed by the team.

 

“Seeing the joy on all the kids faces when they set eyes on the players was really so awesome. I’m so glad we were able to be there, get caught up in the excitement and bring the kids a fun Friday afternoon’s entertainment,” said Sam.

 

The family extravaganza pack was purchased on auction in support of KidsCan by Runacres Managing Director David Crick. David immediately decided that he wanted to share the pack with a deserving family who would truly appreciate the experience.

 

David commented: “It’s always great to support a worthy cause like KidsCan. It was even better when we are able to pay it forward and share this awesome prize with a fantastic family who not only love the team and rugby league but do so much to support their school and local community.”

Left: Sam Marett with Scott and Kasey McCamish and Warriors players Nathaniel Roache and Leivaha Pulu
Right: Edmonton Primary School getting behind the Warriors


Young Guns 2018: Runacres Insurance brokers named industry’s rising stars

We’re pleased to advise that two Runacres Insurance brokers have been recognised in the inaugural Insurance Business Young Guns Index.

As published by Insurance Business 24 April 2018

The insurance industry of the future will demand high calibre, highly skilled leaders able to cope with the ever-increasing pace of change. Who will step up to the plate? For the first time, Insurance Business recognises several impressive young professionals making their mark in the New Zealand insurance industry.  Download a copy to learn more about these rising stars, poised to become tomorrow’s leaders.

Runacres Insurance young professionals making their mark

Congratulations to our rising stars Charlotte Langridge and Charlotte Wilkins.

 

CHARLOTTE LANGRIDGE
Insurance broker
Age: 28

As a broker servicing a book of commercial clients in the fire and general market, Charlotte Langridge maintains existing relationships while also growing her portfolio.

She was also able to demonstrate her dedication to the industry and commitment to self-improvement when she completed both the level 4 and level 5 New Zealand Certificates in Financial Services within one 12-month period.
As a member of the Young Insurance Professionals, Langridge regularly advocates for the younger generation and supports those who are new to the industry. Already, she has been a mentor to other young colleagues and is currently exploring ways in which she can promote insurance as a career in secondary schools, universities and other groups and institutions.

“Charlotte is an intelligent articulate young person who impresses with her actions rather than words,” said Allan Silcock, general manager of administration at Runacres. “I have no doubt that Charlotte will rise to the top and be a leader at some point in the future.”

 

 

CHARLOTTE WILKINS
Domestic insurance broker
Age: 24

 

 

Maintaining a portfolio of domestic clients for all their insurance requirements, as well as developing new business around the Christchurch & Canterbury Area, Charlotte Wilkins has become an integral part of the Runacres team.

Targeting growth of over 100 per cent in the next 12 months, Wilkins has already significantly improved communications with existing clients and has excelled when it comes to cross selling products.

“Charlotte has impressed me with her dedication to the role and is always looking for ways of developing the portfolio and negotiates promptly and efficiently for all her clients with the relevant insurers,” said David Crick, CEO and managing director at Runacres.
“She is a very talented and career focused broker and an integral part of the Runacres team.”

 


Runacres Insurance broker and young mum proves you can do it all

Runacres Insurance, Christchurch broker Alarice Whale was recently interviewed by Insurance Business on how she juggles full-time motherhood and full-time broking. As published in Insurance Business 18 April 2018

Alarice is used to juggling multiple tasks. Not only is she a mother to three under three, but she provides broking support at Runacres for the firm’s seniors while studying for a diploma in insurance broking. Her goal is to take on her own book in the near future.

“Working a job full-time with a baby and two toddlers is not for the faint of heart but it’s definitely not impossible either,” Whale says.

What the best part of the job?
There’s a lot to love about the job but my top two parts would be the lasting relationships you build with your clients and others in the insurance community, and the never ending opportunities to learn. With the insurance industry constantly evolving it’s not the place to rest on your laurels so for someone like me, who likes to keep busy, it’s a perfect match!

What challenges you?
The most challenging part of the job, or rather time of the year, is the mammoth month of March. The financial year-end brings with it a rush of meetings, phone calls and paperwork. There’s definitely an air of excitement in the office on that final day of March when you know the madness is almost over for another year.

If you could change one thing about the industry – what would it be?
Portrayal of brokers as purely sales people. While there may be the odd broker out there selling on price alone, the vast majority of brokers are looking at the bigger picture. Brokers are risk managers and advisers first and foremost and can be an invaluable asset to a business. Securing competitive premiums is just one of the strings to the bow.

Do you feel prepared for the financial law regime changes?
Almost! I’ve done some reading and will also be attending the IBANZ webinar in May, which will explain all the regulatory changes including the additional duties the regulation involves and what disclosure, licensing and professional development requirements will look like moving forward.

Do you think the FMA has done enough to prepare advisers for these changes?
The changes have been talked about for some time now and information is readily available. I feel the FMA have played their part and it’s up to us now to get informed and take the appropriate action. Part of your role as an adviser is to ensure you keep yourself abreast of what’s happening in the industry, particularly in relation to the laws and regulations.

Do you think there is a diversity issue in the industry?
I’m aware diversity and inclusion are areas that need to be worked on in every industry and insurance is no exception to that. However, my personal experience in the industry has been very positive. I’ve had the pleasure of working with people from a variety of backgrounds and cultures and with strong female role models such as NZbrokers chief executive Jo Mason.

Insurance is seen as a grudge purchase. How do you change this perception for your clients, how do you educate them on the need for insurance?
I think it helps to put the cost into perspective by sharing claims stories with clients. Skipping insurance protection is a false economy when you stand to lose something that you can’t afford to replace. An insurance bill pales in comparison to the costs you would face if you had to defend a legal liability claim or the cost to refurnish your entire home after a flood.

Do you think advisers will still be relevant in five years?
Even more so than they are now. There are new risks constantly emerging. Risks like cyberattacks, terrorism, and last but by no means least, climate change. An adviser can provide relevant, expert guidance and help clients navigate the increasingly murky waters of risk management.

What do you think is the number one threat to the industry?
Insurance and reinsurance are an integral part of the global economy, so I don’t see a threat to the industry as such but there are changes coming that will reshape the insurance landscape as we know it. I think robo-advice (personalised digital advice) will bring about the biggest change.